Meet Iris An AI receptionist for the calls you keep missing.
The call you miss is the job you lose. Iris answers your phone every time it rings, at any hour, asks the questions you would ask, and puts the lead in your inbox before the caller has hung up. When someone wants a person, she transfers them to one.
Four calls you are losing right now
Every trade and service business has the same four. None of them need a human to be handled well.
A call comes in at 9pm
She answers on the first ring, takes the caller's name, number and what they need, and the job is in your inbox before you have finished dinner.
You are already on the phone
The second caller does not hear a busy tone or voicemail. She handles them in parallel, because there is no queue.
They want a person
She says so plainly and transfers the call to whichever number you nominate, with hold music while it connects.
They ask something specific
She answers from your own material: your services, your areas, your hours, your prices. Not a generic script.
From ring to written record
- 01
She picks up
Every call, every hour, in your business name and with the greeting you wrote.
- 02
She asks the right questions
Name, number, what the job is, where it is. The details you need before you can quote.
- 03
The lead is captured mid-call
Not after, during. The record exists before the caller has hung up.
- 04
You get the summary and the transcript
What they wanted and exactly what was said, in writing, so nothing rests on someone's memory.
What she is, and what she is not
She is not a phone tree
No press one for sales. The caller talks the way they would talk to a person, and she follows.
She shares a brain with your website chat
Ask on the phone or type in the chat window and you get the same answer, because it is the same agent.
She hands over rather than bluffs
When a question is outside what she knows, she says so and gets a human on the line instead of inventing an answer.
She works while you sleep
The calls that used to go to voicemail at 11pm on a Sunday become jobs on Monday morning.
She is one of the team
The receptionist is one agent on the BetterWeb platform. She reads from the same knowledge base your other agents use, hands work to automation once a call turns into a job, and sits alongside the rest of your AI team. Pricing is on the plans page, and she is included on every tier.
Before you hand over the phone
What is an AI receptionist?
An AI receptionist is software that answers your business phone in a natural conversation rather than a menu. It asks the caller what they need, records their details, answers questions about your services from material you provide, and passes the call to a person when the caller asks for one.
How is it different from an answering service?
A traditional answering service is people reading a script, billed by the minute and available on a rota. An AI receptionist answers every call at once, at any hour, and never puts a caller in a queue behind another. It also writes down the whole conversation, so nothing depends on how well a message was taken.
Can it transfer a call to a real person?
Yes. When a caller asks for a human, or asks something outside what the agent knows, it says so and transfers the call to a number you nominate, with hold music while it connects.
Will callers know they are talking to AI?
She does not pretend to be a person. In practice most callers simply state what they need and get on with it, because the conversation moves at the speed of a normal phone call rather than a menu.
What happens to the information from the call?
The lead is captured during the call, not after it, so the record exists before the caller hangs up. You get a summary of what they wanted plus the full transcript of what was actually said.
Does it work with the chat on my website?
It is the same agent. The phone receptionist and the website chat read from one knowledge base, so a question asked by phone and the same question typed into chat get the same answer.
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